If the thought of your elderly loved one falling and not being able to get help is a real concern, it may be time to invest in a personal medical-alert system. Also known as emergency-alert systems, or medical-alarm systems, these let someone in trouble send out an alarm to a monitoring center, 911, or other emergency-assistance provider such as a family member at the touch of a button. The button is usually worn on a transmitter around the neck or attached to a belt or pocket. These systems are a great investment for older people who live alone or with someone who's hard of hearing. But before you make a purchase, here are some important questions to ask:
How accessible is the monitoring center? It's imperative that the system offer coverage 24 hours a day, seven days a week. Is the monitoring center owned and run by the alarm company or is it outsourced? A company that runs its own local center is more accountable to you and your loved ones.
How well-trained are the operators? You want to make sure the person answering your loved one's call has the experience and qualifications to make the proper decisions.
What are the costs? A reputable medical-alarm company will generally charge about a dollar a day, or $25 to $30 a month. There should not be any hidden costs such as the transmitter or console. You should not have to sign a long-term contract that means you'll incur hefty fees if you cancel early. You may, however, need to pay an installation fee.
What is the range of the system? If your loved one lives in a small apartment and doesn't venture out often, perhaps a maximum range of 50 feet from the phone console will do. If your loved one lives in a large house or spends time in the backyard, you might want to make sure the button will work when farther from the console.
How user-friendly is the equipment? Studies show that more than a third of all accidents suffered by the elderly at home happen in the bathroom. Is the equipment waterproof? Can it be worn while bathing or showering? Is the button large enough to be pressed easily if necessary?
It can be overwhelming to pick just the right alert system from the multitudes that are available. Ask your doctor for recommendations, talk to your pharmacist, and browse the Internet for reviews. And don't hesitate to return a system you're not happy with in order to try a different one.
Sources:
AARP, www.aarp.org
Ohio Department of Aging, www.aging.ohio.gov
Federal Trade Commission, www.ftc.gov
